Frequently Asked Questions
Everything you need to know about your Boulies experience.
How long does shipping take for my Boulies chair?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is the return policy if I am not satisfied?
We offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return the chair in its original packaging for a refund, subject to a restocking fee.
What kind of warranty comes with a Boulies chair?
Every Boulies chair comes with a comprehensive 2-year limited warranty that covers functional parts. We also offer an extended warranty program for registered users.
Are the chairs easy to assemble?
Yes, our chairs are designed for easy assembly. Each box includes a detailed instruction manual and all necessary tools. Most customers complete the setup in approximately 20 minutes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for financing.
How do I maintain and clean my chair's upholstery?
For Ultrafabrics or water-resistant fabric, we recommend using a damp microfiber cloth for light cleaning. For tougher stains, use a mild upholstery cleaner specifically designed for synthetic materials.